Shipping Policy

For consistent shipment handling, delivery is available only to valid addresses in the United States. Free standard shipping applies to every U.S. order, without a minimum order value.

Addresses, Delays, and Delivery Concerns

For U.S. order fulfillment, use a complete U.S. address at checkout. Weather, carrier congestion, and address corrections can affect an estimate. For customer reference, contact customer care about a damaged parcel, an incorrect or missing item, or an unexplained delivery issue.

Carrier Transit and Tracking

Under this Shipping Policy, Standard delivery generally requires another 4–6 business days after the carrier accepts the parcel. We send a tracking number for each shipment; a carrier may need a short period before the first tracking event appears.

From Order Confirmation to Carrier Pickup

For order and tracking support, the normal processing window is 1–2 business days. Processing occurs on business days and does not include U.S. public holidays.

Changes, Cancellation, Returns, and Tax

Within our shipping process, an order can be cancelled before shipment when fulfillment has not been completed. Shipped orders follow the Refund Policy. Under the stated fulfillment timeline, Taxes are collected as required by applicable law.

How to Reach the Merchant

Business name: tangleteezer

As part of our U.S. delivery service, Email support@tangleteeore.shop or call (303) 365-2560 for customer care.

Business and default return location: 281 W Olive St, Fort Collins, CO 80521, US

To keep delivery expectations clear, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).